Terms of service.

Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us non-responsible for any allergic reactions.
If allergen free products are desired, please notify us during consultation. Fees may apply.

We aim to give you exactly what you want. But it is important to realize when it comes to custom art or any replication of any other type of art, there usually lies some discrepancies that will ultimately make your product unique. It is up to the chef’s discretion when making your product to use their best knowledge and skill to bring to life your custom creation.

We are happy to work in conjunction with your preferred venue and catering company to bring you the best dining experience possible!
Unfortunately we do not double cater with other dessert vendors for parties, weddings, or special events. Large vendor events are not subject to this rule.
*The above rule also does not apply if solely using our “Party Favor” services

Custom and large quantity orders require two weeks advance notice.
All orders under $300 are required to be paid in full at the time of order placement. Any order above $300, a deposit of 50% will be due immediately. Final payments are due 14 days before order due date. If your order is placed and due within 10 days, a Rush Order fee will be applied and full payment will be due immediately.

Any requested changes to your custom order three weeks or closer to your due date can not be guaranteed and may be subject to additional charges.
There will be a Change Order fee for any major changes that are requested on custom orders within 48 hours of the due date.

All orders are made fresh from scratch and may require special materials or supplies shipped in for your particular order. If your custom order is placed within 10 days of due date a Rush Order charge will be applied to your bill. All rush orders will require full payment at time of order. Other fees may apply.

Any balance or deposit not paid by the due date indicated makes the contract null and void
Your initial deposit reserves your event date and is nonrefundable.
All deposits are required to be paid in full within 7 days of consultation. After 7 days without payment, other consumers will be given preference.
Wedding deposits are non-refundable and non-transferable.
Any Wedding or Groom’s cake orders cancelled up to 3 weeks prior to wedding date qualify for a refund up to 65% of final payment (not including initial deposit)
Any Wedding or Groom’s cake orders cancelled less than 3 weeks prior to your wedding date will receive zero refunds on any payments made after the first deposit.

Deposits and Final payments have due dates. If you are unsure of your due dates or seek to change a date, contact us immediately.
Late payments accrue $6 daily fees until payment is received

Cancellations 0-6 days before due date will receive refunds up to 100%
Cancellations 7+ days before due date will receive 100% refunds minus your deposit. If your order did not require a deposit, any materials or supplies purchased specifically for your order may be deducted from your refund.
At the time of cancellation any payments or deposits previously made can be saved and used as credit on any future order
In the unlikely event, we reserve the right to cancel any order due to any unforeseen event

Our stock fluctuates whether its products or special ingredients we use to make custom orders. If an item you ordered is out of stock or we are not able to provide, we will first contact you either by phone or via email and provide other comparable solutions to choose from.

If your order requires equipment such as cake columns, cake plates, or display stands, a Rental or Purchase charge will be applied to your account and paid by your final payment due date.
Security deposits must be left with us at the time of your initial deposit in order to ensure safe return of the equipment.
The security deposit will be refunded upon equipment being returned in its original condition no later than 2 days past the event date.
The security deposit is forfeited if equipment is not returned by Equipment Return Date or not in original condition.

All orders will be delivered by JC Dessserts unless otherwise agreed upon. Packaging & delivery fees apply.

JC Desserts is not responsible for any damage to products after delivery or pickup is complete. You are responsible for providing an appropriate and secure table and/or environment for the products (including transporting). Desserts can be heavy and require a sturdy table or flat surface and optimal room temperature of 75*F or below.
Some products can not sit out at room temperature and may need to be kept refrigerated until time of consumption.
If you or your representative elect to pick up and set up your pastries, you assume all liability and responsibility for the condition of the product once it leaves JC Desserts’ possession.
If traveling with our products, a stable, level, and temperature controlled environment is required to keep from product damage.

All personal information collected by JC Desserts is used solely for contacting and billing purposes only. Payments are collected using either PayPal or a Square Point of Sale device or software. For their terms and policies please see their websites.

On occasion we will photograph or video record our products at event sites or with consumers and we reserve the right to use any photographs or videos for display or promotion without compensation to you or persons in said video or photo.